Terms & Conditions
Effective Date: August 18, 2025
Welcome to ChowCrate eSIMs (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website https://chowcrateesims.com/ (“Website”) and the purchase/use of our eSIM products and services. By accessing our site or making a purchase, you agree to these Terms. If you do not agree, please do not use our services.
1. Eligibility
- You must be at least 18 years old to purchase from us.
- By using our services, you confirm that you have the legal authority to enter into this agreement.
2. Products & Services
- eSIMs: Digital SIM cards for supported devices that enable mobile connectivity.
- Product details, pricing, and availability are subject to change at any time without notice.
- It is your responsibility to ensure that your device is eSIM-compatible before purchase.
3. Ordering & Payments
- By placing an order, you agree to provide accurate and complete billing information.
- Payments must be made using accepted methods listed on our site (e.g., credit/debit cards, PayPal, mobile money, crypto—if available).
- All transactions are processed securely. We do not store payment card details.
4. Delivery of eSIMs
- eSIMs are delivered digitally via email or QR code after payment confirmation.
- Delivery times may vary depending on payment verification and system availability.
- We are not responsible for delays caused by third-party payment processors, network providers, or technical issues.
5. Usage Policy
- eSIMs must be used only for lawful purposes.
- You agree not to misuse our products for fraudulent, illegal, or unauthorized activities.
- We reserve the right to suspend or terminate service if we suspect misuse.
6. Refund & Cancellation Policy
- Due to the digital nature of eSIMs, refunds or cancellations are generally not possible once an eSIM has been delivered/activated.
- Refunds may only be considered if:
- The eSIM was not delivered due to a system error.
- The product was purchased in error and not activated.
- For refund requests, contact support@chowcrateesims.com with proof of purchase.
7. Limitation of Liability
- We are not responsible for:
- Network coverage issues, service interruptions, or carrier restrictions.
- Device incompatibility if you fail to confirm compatibility before purchase.
- Any indirect, incidental, or consequential damages arising from use of our services.
- Our liability is limited to the amount paid for the eSIM in question.
8. Intellectual Property
- All content on https://chowcrateesims.com/ (logos, text, graphics, software, and designs) is owned or licensed by ChowCrate eSIMs.
- You may not reproduce, distribute, or use our content without prior written permission.
9. Third-Party Links & Services
- Our website may contain links to third-party websites or services.
- We are not responsible for the content, policies, or practices of such third parties.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
11. Changes to These Terms
We may update or modify these Terms at any time. Updates will be posted on this page with a revised Effective Date. Continued use of our website means you accept the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Nigeria. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.
13. Contact Us
For questions about these Terms, please contact us at:
- Email: support@chowcrateesims.com
- Postal Address:
ChowCrate eSIMs
35, OBALABI STREET ALIMOSHO , ALIMOSHO, LAGOS STATE, NIGERIA